POLICY
Due to the exclusive nature of our business, all sales are final also DEPOSITS for appointments are NON REFUNDABLE and there are no refunds.
***UPDATE: DUE TO UNEXPECTED PRECAUTIONS OF US CUSTOMS , ALL ORDERS ARE 3-5 BUSINESS DAYS BEHIND ON ALL ORDERS INCLUDING CUSTOM WIG ORDERS... PLEASE ALLOW SOME TIME FOR US TO PROCESS ORDERS TO BE SHIPPED... SHIPPING DAYS ARE AS NORMAL WHICH IS STATED BELOW!!!!!******
!!!!!!!PLEASE ALLOW 48-72 BUSINESS HOURS FOR A RESPONSE VIA EMAIL!!!!!
***CUSTOM WIG ORDERS-----Please Allow 25-30 processing business days before emailing unless stated otherwise. Regular shipping policy applies after that.
***SHIPPING & PROCESSING takes 25-30 BUSINESS DAYS WHICH ARE MONDAY-THURSDAY (WEEKEND DAYS FRIDAY-SUNDAY & HOLIDAYS ARE NOT CONSIDERED BUSINESS DAYS) PROCESSING TAKES 2-3 BUSINESS DAYS WHICH THEN STARTS YOUR 25-30 SHIPPING DAYS. YOU WILL RECEIVE TRACKING NUMBER ON THE 25th BUSINESS DAY AFTER PROCESSING TIME IS OVER. PLEASE TAKE NOTE BEFORE ORDERING.
INTERNATIONAL ORDERS TAKE AN ADDITIONAL 3-6 WEEKS DEPENDING ON CUSTOMS RELEASE.
TRACKING NUMBERS ARE UPDATED BY THE 13TH DAY OF BUSINESS VIA PAYPAL EMAIL OR SHOPIFY. (UNLESS A DELAY IS STATED TRACKING IS ALWAYS SENT BY THE 13TH DAY)
IF YOU DO NOT RECEIVE YOUR TRACKING NUMBER BY THE 13TH DAY OF BUSINESS & NO DELAY WAS STATED PLEASE EMAIL: BOSSYGIRLBUNDLES@YAHOO.COM
*PLEASE BE ADVISED THAT WE RESPOND TO ENAILS ON MONDAY’S & FRIDAY’S DUE TO HEAVY WORK LOAD.
***ALL SALES ARE FINAL. IF A MISTAKE WAS MADE ON OUR PART PLEASE REACH OUT VIA EMAIL (BOSSYGIRLBUNDLES@YAHOO.COM) TO GET ISSUE RESOLVED***
***If a customer opens a Paypal case or dispute funds sent through their bank order will automatically go on HOLD & we will NOT send out product unless the case is decided in our favor , if not the customer will have to wait until Paypal finishes the case to receive an refund which could range from 7-30 days.
BOSSY GIRL BUNDLES isn’t responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. BOSSY GIRL BUNDLES does not hold responsibility for package that state have been delivered